Thank you for choosing skateboarding from skatepulse.shop! We’re committed to providing you with high-quality skateboarding gear and want to ensure you’re satisfied with your purchase. Please read our refund policy carefully before purchasing.

Refund Eligibility

If you’re not satisfied with your skateboard or accessories, or if the item you received is defective or damaged, please submit a refund request within 14 days of receiving your item.

Return Requirements

All returns must be in new, unused, and unworn condition, with the original packaging and tags attached. Refunds will not be accepted if the item is not eligible for a return due to use or damage.

Refund Process

Please contact our customer service team via email with your order number, reason for the refund, and any relevant photos. Once we confirm your request, we’ll provide you with a return address and detailed return instructions.

Shipping Policy

We will cover return shipping costs for returns due to product quality issues or incorrect shipment. Return shipping costs are your responsibility for personal reasons (such as dissatisfaction or incorrect size). Refund Processing Time

We will process your refund after we receive and verify the eligible items. Refunds will be issued within two business days using the original payment method. Please note that the time it takes for your refund to arrive may vary depending on your bank’s processing speed.

Special Terms

For custom, special, or promotional items, the refund policy may differ from that for regular items. Please review these carefully before purchasing.

If you have any questions or need further assistance, please feel free to contact us. Thank you for choosing skatepulse.shop, and we look forward to providing you with better service and products!